At GraphicRiverArt, we specialize in selling digital products, including design templates, website banners, branding kits, and other downloadable creative assets.
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Because all of our products are delivered digitally and can be downloaded instantly after purchase, all sales are final and non-refundable.
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Digital Product Policy
Once a digital file has been purchased and delivered, it cannot be returned. For this reason, we do not offer refunds, exchanges, or cancellations for digital products.
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By purchasing from GraphicRiverArt, you acknowledge and agree that you are buying a non-tangible, digital product that cannot be returned.
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Exceptions
Refunds may only be considered under the following circumstances:
- You were charged multiple times for the same product due to a technical error.
- You did not receive access to the purchased files.
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If you experience any of these issues, please contact us and we will review your request.
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Need Help?
If you have any problems accessing, downloading, or editing your templates, we are happy to help. Our goal is to make sure you can successfully use your purchased product.
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Please contact us through our Contact Us page, and we will respond as soon as possible.
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Contact Information
If you have any questions about this Refund Policy, please feel free to contact us. We are always happy to assist you.